I’m approaching my first full month in the role and during this time I’ve had the privilege of meeting many of you who share my ambition to grow tourism in Lincolnshire.
Thursday, 29 April 2010
A Message from Marc Etches
I’m approaching my first full month in the role and during this time I’ve had the privilege of meeting many of you who share my ambition to grow tourism in Lincolnshire.
Win Awards & Win Visitors – entering is easy
As well as possibly scooping an award and attracting visitors there are other reasons why we would recommend that you enter.
You will:
• Receive free constructive professional feedback on your business
• Raise the profile of your business in the media
• Reward your team for all their hard work
• Attract new customers
The regional tourism awards, know as the East Midlands Tourism EnjoyEngland Excellence Awards 2010, have categories for all businesses; they include hotels, B&Bs, guest houses, food and drink and large and small visitor attractions.
The aim of the awards is to recognise businesses that are committed to delivering a high quality memorable experience that leaves visitors with a positive lasting impression of the region, which will inspire them to make repeat visits in the future.
How to apply
We’re here to help you every step of the way when applying for awards. The first step is to register your interest by contacting Sharon at Visit Lincolnshire on 01522 561661 or sharon@visitlincolnshire.com.
Once registered we’ll send you a ‘Q&A’ booklet, helpful information and one-to-one telephone advice. The deadline for returning your application to us is 3pm Friday 28 May 2010.
New Membership Packages – Same price but more benefits!
Membership is tailored to suit your business type and size, and added benefits include:
• Enhanced profile on our website visitlincolnshire.com including up to seven images, and the opportunity to supply additional information like downloadable brochure and a video.
• Save £200 on Eviivo Frontdesk - a Property Management System which gives you a whole suite of facilities to manage your bookings, on and offline.
• Membership Toolkit including sticker to display at your business and branding guidelines to enhance your marketing materials.
• Networking opportunities with likeminded businesses.
• Access to the Linked in members lounge - request your invitation here.
• Member to Member benefits – special deals offered between Members
If you want to check you’re are getting value for money or want to join as a new member we’re here to help, just contact Dan on 01522 561674 or dan@visitlincolnshrie.com
A facelift for visitlincolnshire.com
Visitlincolnshire.com now has improved searches; online book-ability that feeds through to over 40 other commercial websites such as lastminute.com; a practical visitor planning tool; a what’s new page; links to your trip advisor reviews and an option to include video links for businesses.
Please have a look and tell us what you think – and double check all the information we have for your business is correct.
We’d love to hear your feedback. If you have suggested changes and constructive feedback please contact Celia on 01522 561668 or celia@visitlincolnshire.com. If you want to include your business or update current information on the website please contact Gillian on 01522 561667 or gillin@visitlincolnshire.com.
Lincolnshire wins best quirky event in the UK
Scooping gold in this unusual category has caught national media attention and projected Lincolnshire into the spotlight. We’re using it to raise people’s awareness of the county as a great place to visit. And we urge you to take advantage of the national attention the award has attracted by mentioning it on your website.
The World Egg Throwing Competition, held every June near Sleaford, scooped gold against Sussex’s Bird Man Festival, Dorset’s World Nettle Eating Contest and Worcestershire’s Asparagus Festival. The winner was decided by a public vote. In the weeks leading up to the final Visit Lincolnshire and the event’s organiser, Andy Dunlop, worked together to rally local support.
For more information about the event visit their website or contact Charlotte on 01522 561670 or charlotte@visitlincolnshire.com
Help shape the future of tourism – workshop
Workshop dates:
• Friday 7 May - Oak House, Waterside South, Lincoln.
• Thursday 13 May – Alford Manor House, Alford.
• Tuesday 18 May – Grimsthorpe Castle, Bourne.
For more information or to register your attendance at one of the workshops please contact sharon@visitlincolnshire.com or 01522 561661.
Visit Lincolnshire’s Roadshow – Tuesday 11 May at Burghley House
Non-members, or existing members who want to work more closely with us are invited to meet our team, and the Board of Directors, to explore opportunities around working with Visit Lincolnshire. Visitors will be treated to a special tour of the house, which is one of the grandest Elizabethan buildings in the UK.
Venue – Burghley House, Stamford, 11.30am – 1.30pm. For more information or to confirm attendance please contact sharon@visitlincolnshire.com or call 01522 561661.
Advertising opportunities 2010 & 11 – Increase your enquiries and bookings
Visit Lincolnshire 2011:
This is the annual county visitor guide, sent out in response to enquiries from Visit Lincolnshire marketing campaigns. Featuring where to stay, things to see and do, places to shop and eat, this is your opportunity to reach people who have expressed an interest in to coming in to Lincolnshire for a short break or longer holiday. Supported by a £250,000 marketing campaign involving press advertising, direct marketing and work with the travel trade and PR.
To find out how you can benefit click here.
NEW – Welcome to Lincoln
This guide is produced in partnership with Lincoln BIG, this is a city focused guide which will reach visitors who are staying in Lincoln and the surrounding areas. It is also designed to inspire local residents to explore and sample the great things available on their doorstep including ideas on where to eat, great places to shop, and things to see and do. A quality lifestyle magazine supported by a £100,000 city marketing campaign including on-line promotion via visitlincoln.com, e-newsletters, regional and national PR and press advertising. It will also be converted in to an e-brochure and hosted on visitlincolnshire.com.
If you would like to discuss these opportunities please call Fiona on 01522 561676 – fiona@visitlincolnshire.com, or Dan on 01522 561674 – dan@visitlincolnshire.com
VisitEngland Update
VisitEngland also plan to boost business tourism and are leading a new project focused entirely on growing business tourism in the UK. Business tourism was identified as an area of potential growth and as a result tourism experts have created a plan that will kick start it in the UK. Business tourism can help increase mid-week occupancy at accommodation providers, and also repeat visits when people return to a destination with friends and family.
Nominate Lincolnshire for Gordon Ramsey’s new show
Tuesday, 6 April 2010
Lincolnshire’s Quirky Events could be the best in the UK!
The county’s been nominated for a national Enjoy England Award for Excellence 2010 and with your vote we can scoop gold!
Thursday, 25 March 2010
A Message from the Chief Executive
After 12 years in the post I have decided to pass over the reins, but looking back it’s been an honour and a pleasure working with tourism businesses throughout the years.
I have met some wonderful characters and truly inspirational people on my journey, and enjoyed leading the Visit Lincolnshire team in raising the profile of Lincolnshire as a quality visitor destination.
Looking back we’ve seen nearly £200 million of investment towards new and fabulous tourism facilities in Lincolnshire over the last 10 years, and together we’ve helped boost the overall value of the industry to £958 million – this is a massive achievement and something we should celebrate together.
However, the time has come for me to pass over the baton and let the company get a fresh perspective for future growth. And I feel this is just the beginning, the Directors have appointed my replacement who has the experience and passion to built on Lincolnshire’s already impressive growth in the visitor economy. I’d like to take this opportunity to introduce you to Marc Etches, the newly appointed interim Chief Executive for Visit Lincolnshire. I am sure Marc will be writing to you soon.
Once again I would like to thank you all for your continued support throughout my years at Visit Lincolnshire and to wish you every success for the future.
I’m now looking forward to my new found leisure time and plan to visit the wonderful attractions I have been working alongside for over 10 years. So perhaps our paths will cross again sometime soon…
All good wishes,
Penny Baker,
Chief Executive, Visit Lincolnshire
Useful Link:
- Press release announcing Penny Baker leaving Visit Lincolnshire
- Bio for Marc Etches
Visit Lincolnshire’s new interim Chief Executive
Marc brings a wealth of experience to the role. He has spent much of his career managing and developing national and international tourism and entertainment businesses, including five years as the managing director of Windsor Safari Park followed by six years with Center Parcs; a company that set new standards for domestic tourism in the UK during the 1990s.
Having accepted a move to join the Walt Disney Company in Paris in the summer of 1998, he was persuaded to instead take up the role of managing director of Leisure Parcs Limited, owners of Blackpool Tower, and to lead the campaign for resort casino development as a catalyst for the economic regeneration of Blackpool.
In 2004, Marc left Leisure Parcs to set up his own international consultancy Insight, which provides public affairs, advocacy and strategic advice to public and private sector clients with an interest in leisure, hospitality, tourism, gambling and the creative industries.
Marc’s strong strategic background has grown from his experience of being a board member to Culture Northwest (2003-09), a body jointly responsible to the UK Government’s Department of Culture, Media and Sport (DCMS) and the Northwest Development Agency (NWDA). Its objective was to champion England’s Northwest with a special focus on tourism, heritage, sport, performing art and leisure.
In 2005-06, Marc chaired the management board of a research project investigating ‘Climate Change and its Impact on Tourism’ managed by Sustainability Northwest and funded by the UK Government’s Department for the Environment, Food and Rural Affairs (DEFRA).
When asked about his new post Marc said, “I am looking forward to working with Visit Lincolnshire and contributing to the team’s skills, knowledge and determination to highlight the county as a leading visitor destination against stiff competition elsewhere in the UK. The quality of the staff at Visit Lincolnshire, combined with the expertise of the Board of Directors was one of many things that attracted me to the role.”
Marc’s first task as Chief Executive will be introducing himself to Visit Lincolnshire’s members and tourism businesses. However, if in the meantime you have any questions please email Sharon@visitlincolnshire.com.
Visit England’s Chairman comes to Lincolnshire
VisitEngland's newly launched Strategic Framework for Tourism 2010-2020 was the main topic for the meeting. The strategy outlines the work to be done by public and private sectors to grow the UK’s £97 billion visitor economy.
Hosting such an influential person is a great achievement for Lincolnshire. We arranged a mini tour of the county for Lady Cobham so she could see what great visitor assets we have to offer. In the long run this first-hand experience of Lincolnshire could help reap rewards for the county and place Lincolnshire in the fore mind of our national partners.
A spring clean for visitlincolnshire.com
Help us ensure your business information is up-to-date; share with us your opening times or seasonal activities and we’ll put them on the website – this is open to Visit Lincolnshire members and non-members. For more information please contact Gillian Richardson on 01522 561667 or gillian@visitlincolnshire.com.
Lincolnshire’s tourism businesses also have access to our new online booking system, this allows visitors to pre-book and pay for tickets / accommodation online. This can help boost sales for your business as 80% of visitors choose to look and book online. For more information please contact Clare Fryer on 01522 561666 or email clare@visitlincolnshire.com.
Lincolnshire’s BOBI success
In total five businesses and partners joined us, they included Waddington Air Show, The Olde Barn, Spalding Flower Parade, the Coast and De Vere Belton Woods Hotel.
Ben Callaghan, Sales & Marketing Manager from the Olde Barn in Grantham said “I was unsure of what to expect from the event, but thanks to Visit Lincolnshire, who invited us to take part in BOBI, it provided us with the opportunity to meet contacts we would never have had the chance to meet face to face otherwise. There was a steady stream of visitors representing quality business opportunities over the four day event, some of whom have already been converted into customers. I’d like to thank Visit Lincolnshire for enabling us to be a part of this national event and hope we can be there again next year.”
BOBI is an annual event, if you want to know more about future events and exhibition opportunities email keren@visitlincolnshire.com.
EnjoyEngland Excellence Awards 2010 – celebrate success in Lincolnshire
Why should you enter?
Do you want to build your business and attract new customers?
Do you want to raise the profile of your business with the media?
Do you want to receive FREE constructive professional feedback on your operation?
Do you want to stand out from the crowd?
Who is eligible?
All tourism businesses, no matter how large or small – from the smallest tea shop to attractions welcoming over 100,000 visitors each year.
What do you have to do?Decide which category you would like to enter (you may enter as many as you like).
Please check the eligibility criteria which will be available shortly.
If you are not eligible for one, you may be for another!
Register your interest by emailing sharon@lincolnshiretourism.com and the application form and guidance notes will be sent by return for completion.
When do you have to complete by?
Completed hard copy application forms need to be with the Sarah Gravelle or Sally Porter at Visit Lincolnshire, Beech House, Waterside South, Lincoln LN5 7JH by 3.00 pm on Friday 28 May 2010.
2010 Categories include:
Access for All
Bed & Breakfast/ Guest Accommodation
Best Tourism Experience
Business Tourism
Caravan Holiday Park
Large Hotel
Outstanding Customer Service
Pub Experience
Self Catering
Small Hotel
Small Visitor Attraction
Sustainable Tourism
Taste of the Region
Think Family
Tourism Event of the Year
Tourist Information Centre
Award Diary Dates
Monday 19 April - Win Awards, Win Visitors! Workshop @ The Petwood Hotel - get help with your application!
Friday 28 May 2010- Completed applications to be received by Visit Lincolnshire
June 2010- Short Listing
July/August 2010- Mystery Shop
September 2010 - Final Judging
Thursday 7 October 2010 - Regional awards
April 2011- National awards
The Celebrating Excellence Booklet is available on Monday 5 April 2010 if you want one please contact sharon@visitlincolnshire.com.
Wednesday, 24 March 2010
‘Harness the Power of Web Marketing’ with Susan Hallam
VisitBritian invites you to ‘Get involved with the 2012 Olympic Games’
If you work in tourism and want to know more about the London Olympic Games and Paralympics Tourism2012Games.org is the website for you.
Get an insight into the UK’s preparation to host the biggest event in the world and find out how your business can make the most of the Games. You can even sign up to the Tourism 2012 Games free e-newsletter.
Coming soon – We’re working with Lincolnshire Sports Partnership to hold a county based conference specifically for tourism businesses, the aim will be to explain how to get involved and reap the benefit of working with Sports Associations to maximize the potential of 2012.
Free Business Workshops throughout April
If you’re interested in learning more about team work; speed networking or managing effective teams we think you’ll find this website useful.
Calling all heritage & cultural attractions
History is a major theme for the BBC this year and many programmes will be shown on TV as a result. To compliment the programmes the BBC wants to work with local businesses to help inspire families across the UK get ‘hands on’ with their past to help them discover history in their local area. As a result they want to provide businesses with Holiday History Packs bursting with ideas that will inspire heritage and cultural attractions to run family activities. In return any activities provided will feature on their website.
For more information email helen.sykes@bbc.co.uk.
Lincoln Book Festival – become a friend & attract visitors
If you want to support the festival please contact Sara Bullimore (sara.bullimore@googlemail.com). You can become a ‘Friend of the Festival’ by paying a small subscription fee, this will give you priority access to the headline events; or you can just request festival brochures, posters and other promotional material to display in your business.
Useful links
- Follow the festival on Twitter! /lincolnbookfest
- Become a Book Festival Fan on Facebook
- For the box office call (01522) 873894 or http://www.lincolndrillhall.com/
Friday, 5 March 2010
Did you know Lincolnshire has Robin Hood connection?
In anticipation on this, (the movie, not Russell in tights) we have been researching any connections Robin Hood had to Lincolnshire.
We’re doing this because when the movie is launched it will get global promotion and Lincolnshire could get a little slice of the cake– like we did for The Da Vinci Code and The Young Victoria.
Although none of the movie was filmed in Lincolnshire, people following the Robin Hood Movie Trail or story of the man himself will want to visit places that have connections to him…. and Lincolnshire is one of them!
- To get a sense of how big Sherwood Forest really was go on a Lincoln Cathedral roof top tour and see the boundaries where the forest use to border Lincolnshire. Sherwood Forest came within 6 miles of the Cathedral!
- Lincoln Castle is the only place in the world where you can see the Magna Carta and the Charter of the Forrest together.
- The material that his clothes were made of was from Lincolnshire, it was called “Lincoln Green”.
- The library in the Cathedral has one of the very first hand written rhymes of Robin Hood. Dr Nicholas Bennett resident at the cathedral said “Lincoln Cathedral’s Library is of major importance in Robin Hood studies. It has the first hand written rhyme / verse which refers to Robin Hood.
The verse reads (In modernised form), ‘Robin Hood in Sherwood stood, hooded and hated, hosèd and shod’. This is the earliest surviving written rhyme of Robin Hood in existence anywhere. We display this in the Library exhibition every year.” See the copy on a visit to Lincolnshire. - Robin Hood was known as ‘robbing the rich to feed the poor’ and it would have been Lincoln’s ‘rich’ he robbed at city events as it was the closest most affluent city to him.
- The Sheriff (or Shire Reive) of Nottingham administered Lincolnshire as part of his area of jurisdiction.
Fingers crossed for the Oscars
When we heard ‘The Young Victoria’ movie (partly filmed in Lincolnshire) had been nominated for several Oscars we excitedly dusted off our posh frocks and waited with starry-eyed hope…
Alas, our golden invitations failed to drop through the letter box. But if the Young Victoria were to scoop a little gold man this weekend it would, once again, put the movie and it’s filming locations into the global spotlight.
This would be fantastic news for Lincolnshire! We’ve already had one bite of the cherry when the movie was released, because people wanted to visit the set locations and follow the footsteps of their favourite stars - like Emily Blunt (who played Victoria in the movie).
Keren from our office spoke to Rod Whiting at BBC Radio Lincolnshire this morning on the subject - if you missed what was said you can hear it here on the stations ‘listen again’ weblink.
Useful links
- BBC Radio Lincolnshire ‘Listen again’
- Film locations in Lincolnshire
Friday, 26 February 2010
A Message from the Chief Executive
On Tuesday 23 February we held Lincolnshire’s Annual Tourism Conference 'Success through Quality' at Woodhall Spa; the event was a huge success and I’d like to thank everyone who supported it by attending.
Information from the conference is available online, through a clever program called SlideShare. Have a look by clicking on slideshare.net/VisitLincolnshire and you’ll see my presentation, plus the workshop notes and hand outs. You can even leave us feedback and comment on the event.
Also, in the next couple of weeks we’ll be flying the county flag during the UK’s largest tourism campaign – British Tourism Week (BTW), which runs from 15 - 21 March 2010.
British Tourism Week was launched to raise awareness of the size, value and importance of Britain’s £114 billion visitor economy; we will be raising awareness of Lincolnshire’s role in contributing to the national picture.
The most significant events taking place during BTW include Discover Lincolnshire Weekend, Saturday 13 to Sunday 14 March and a Lincolnshire stand at the largest domestic trade and consumer exhibition of the year BOBI, Wednesday 17 to Saturday 20 March.
Get in touch with us to find out how you can be part of BTW, and how we can work together to raise the profile of Lincolnshire as a short break destination.
Penny Baker
Thursday, 25 February 2010
Save £295 with our new online booking opportunity – ends 31st March
Business Opportunities for London 2012
The workshop sessions are hands on, practical and jargon free. So far over 100 East Midland businesses have won contracts to support the London 2012 games.
For more information please call the Business Link Team on 0845 058 6644. Booking forms are available for the morning session or for the afternoon session.
Date - Thursday 11 March, 9.30am or 1.30pm, Lincoln.
British Tourism Week (BTW) - Opportunities & Dates for your diary
Wednesday, 24 February 2010
Visit Lincolnshire's 'Success Through Quality' Conference
Sharon Stone, Executive Assistant to the CEO organised a fantastic day for over 100 delegates set within the sprawling and luxurious facilities of the Petwood Hotel in Woodhall Spa, Lincolnshire. Our annual 'Success Through Quality' Conference is always a chance for Lincolnshire's tourism businesses, valuable stakeholders and partners to enjoy a day of inspiring presentations, workshops and speeches celebrating Lincolnshire as a visitor destination.
Highlights included an enlightening keynote speech from Phillippa Forrester, of 'Tomorrow's World' fame and more recently a champion for environment and sustainability. We were amazed how Phillippa had travelled the world and seen so many fascinating creatures and sights...all with 3 small children in tow, and in some pretty remote locations.
We were then given a great insight into the lives of Paul and Flora Bennett from Brackenborough Hall Coach House Holidays. The couple have won awards for their committment to family holidays, making their 5* converted coach house accommodation (sleeps up to 24, in case you're interested in making a visit) into a haven for families. Everyone was delighted with Flora's idea to assemble a dressing up box and put it in the cottage for kids (and adults, so we heard!) to act out merry pirate and cowboy adventures.
After a spot of Lincoln Red Beef & all the trimmings for lunch, followed by yummy Plum Bread Pudding (I feel full just thinking about it again) we dived off into a selection of workshops to learn something for the afternoon. I ran the social media/online arm of the Top Marketing Tips - altogether a very useful session, if not a little like speed-dating for our delegates, who had to swap rooms every 20 minutes.
So we're all having a bit of a sort out here...(Sharon particularly - she's certainly clocking up the recommended 10,000 steps)...clearing up the aftermath of display banners, goodie bags and feedback forms...
If you'd like to view some of the documents and presentations from the day, we're happily loading them onto our SlideShare account http://www.slideshare.net/VisitLincolnshire
Useful links:
Thursday, 14 January 2010
More good news from our Press Office
Chris is a trail blazer in his profession. He writes for many national newspapers and has a faithful following of readers who avidly read his reviews and follow in his footsteps by visiting the same accommodation and attractions and he does.
Before Christmas I spent a couple of days helping Chris plan his Lincolnshire visit – giving him contacts, suggesting accommodation, supplying a press pack and meeting him to make sure his stay here ticked all the boxes.
The final article in the Financial Times is a huge success and takes us one step closer to raising Lincolnshire’s profile as a place to visit.
Read it here for yourself http://www.ft.com/cms/s/2/eee3eadc-ef63-11de-86c4-00144feab49a.html